1 reviews | Active since May 2016

01 Mar 2019, 10:11

Pathetic conduct by Ford

This month I bought 3 brand new cars, and I am starting to regret it from pathetic conduct by Ford as between business and myself I have 6 Fords, most probably will be less very soon as I will switch to the brand which doesn't rip me off on T$Cs.

I brought my Ford Kuga 2.0 Ecoboost for it's 4th routine service, within the specified time, to find out I missed my free service by a few weeks, how does it wor****! . This is pathetic and dishonest ******* as no-one informed me of this and "They should off told me" from dealership and Ford Service doesn't help me for badly trained staff and very well written legal agreement! Thank you for paying me for my loyalty all over above Kuga depreciation I had due to once again anti-customer customer care and Kuga fires #Ford #Fordkugaburn #noservice #service #lastford #carelessford #ConsumerWatch #fordsa #lazarusford #fordkuga

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Replies (1)
's update01 Mar 2019, 13:09
Reviewer Update
This situation was exceptionally resolved and a great staff member.