Only been having issues with Ford Menlyn and Mahindra Hatfield (BB Group)

I purchased a vehicle from BB Mahindra Hatfield within last year, from first point of contact it had only been issues due to service delivery and the fact that the vehicle I purchased had a lot of faults. BB Mahindra Hatfield refused to take the vehicle back but then agreed to fix the faults and have the major service done on the vehicle where it was then sent to Ford Menlyn for repairs.

The vehicle went in 3 times where after every service I had to take it back due to additional faults or due to something not being refitted properly, that was already unacceptable!!

TODAY (20/02/2018) my car broke down in Rivonia due to the fan belt snapping, the vehicle was then towed to Ford Fury Rivonia. I was now advised that due to the fan belt snapping it has cause nearly R5000-00 damage to the vehicle that now needs to be fixed?! I was told that there is a year warranty on the parts that were replaced and this was one of the parts that was replaced less than a year ago!! I am now sitting in Rivonia without transport due to something clearly not being done correctly during the replacement of these parts. I am getting a invoice from Ford Rivonia and have already opened a case with the Ombudsman and will forward the case number through to you shortly.

I am now sick and tired of trying to be patient and accepting as I have only had problems with the BB group that has cause me an inconvenience.

I would require that this be fixed and I also do require transport to work and back (Pretoria to Bryanston) until the vehicle has been fixed. If this will not be possible I will be taking it further. I still have all the proof of communication and invoices in writing and will no longer sit back and accept this kind of service.