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stephanie W

1 reviews | Active since Oct 2013

13 Jan 2016, 12:36

NO FEEDBACK AT ALL

I had my vehicle uplifted and booked in at Ford Alberton 28 December 2015.<br> Today is the 13 Jan 2016.<br> I got one phone call from Ford where Porsh confirm that my vehicle is booked under her name and that she will let me know what wrong with my vehicle.<br> <br> I had to call constantly to ask what wrong with my car.<br> I only got sort of an answer from her, where she said they will replace a sensor on the vehicle and she will inform me if she can get the parts and how much it will be and when my vehicle will be fixed.<br> <br> Up to today i had no call back from her to give feedback on my vehicle status.<br> I called 4 times today and up to now 12:25 she has not returned any of my call.<br> I had to call the Manager to get feedback on my vehicle<br> <br> My car has a full service history at ford and my car only go to Ford The Glen, this was my first time using alberton ford and believe me i will never use them again. <br> <br> It was the worse service i ever got from Ford,<br> <br> I'm the one now paying extra for using a company vehicle for private use cause Ford Alberton cant give me feedback,<br> <br> Extremely disappointed. <br> <br> <br> <br>

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