No customer service or help.

Service? What service? There is no service. I am having a problem with my Ford. I started to look for the part without any luck. So I tried Ford SA. The part I am looking for is nowhere to be found in SA. So they gave me the number of 2 s****yards 1500kms away from me. I did contact them without any luck also. So I turned to Ford again...they are not even offering to import the part for me... nothing. Just shrugging their shoulders.