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Ndivhuwo M

1 reviews | Active since Nov 2024

13 Nov 2024, 06:07

Never buy Ford (Ranger or Raptor)

If there is a car one should never buy it is a Ford. Ever time the warranty expires the gearbox has to be changed. We had a Ford Ranger previously, now a Ford Raptor. The good service with Ford ends when you buy the car. After that you are on your own. Moreover, no assistance whatsoever from Makhado dealership or the Headoffice in Pretoria because with Ford, the customer is not valued. Ford Makhado accepted the car and didn’t take the key when we towed it there. After that we had to run around to find the tow truck driver because they are not responsible nor do they have processes to follow when accepting the car. The principal dealer at Makhado is the rudest person ever, 4 hours later when I called to enquire if they got the key he asked for the tow truck contact details, which they should have because they signed off for the car. If there is a dealership one should never visit it is Makhado Ford! Moreover you will not get any assistance from the Headoffice! Never buy a Ford anywhere! Cause they accept no responsibility except covering for each each other.

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Ndivhuwo M's update13 Nov 2024, 06:14
Reviewer Update
Did you know? I’d depend on who you are or the colour of your skin to get great service from Ford Makhado! And did you know that if you don’t worship them they have a right to refuse to work on your car and you have to move it to another dealership that is willing to work on the car? Even when you have warranty on the car! That’s Ford for you! Their Headoffice is not willing to assist either! So, when you buy a ford, which you shouldn’t, then know that it is a beginning of experiencing bad service….and with Ford, race matters still in 2024! You gotta be the “right” race to get the after sales service