Negative to Positive

I recently took my two year old car for a service at Ford Paul Maher in Northcliff and, exactly as happened last year, a week after the service was complete I got a spanner light on the dashboard reflecting that there was something wrong and I needed to take the car back to the Service Center from them to repair it. Naturally I was very annoyed as my time is very limited and I will not have the opportunity to take the car in to be repaired until early next week. My husband contacted Ford Paul Maher to resolve the problem urgently as I was , at that time, stuck in traffic and needed urgent assistance. Trevor (the owner) and Wayne took the call and immediately contacted me to provide a solution that would solve our issue. Wayne took the time to come to our home after hours and reset the computer which took care of the issue immediately. His quick response and action resulting in excellent customer service resolved our issue in a positive manner and has left us with a very positive view of Ford Paul Maher. Thank you Wayne and Trevor!