Motus Ford Kempton Park they are useless, disrespectful, inconsiderate and they big ****mers.

This company is a joke, Motus Ford Kempton Park you are useless, disrespectful and inconsiderate. After this post I hope someone will listen to my cry because after my experience yesterday. I have no words and I warn all single mothers to never purchase a car at Motus dealership.

Frank and Riaan I want to exposé your wickedness from last year December 2022 you have been a disgrace to the Motus group, you do not know how to handle your client and you busy selling people **** cars, since the first day I bought the vehicle is one problem after the other and when I complained a week after taking delivery of my vehicle, I was told I changed the battery( I repaired my own car while stuck on highway with 2 minor kids).I have asked for the digital report conducted prior to selling the vehicle and the service history since day one and non was provided.

I was told the vehicle was serviced in December 2022 before I took delivery of the vehicle however they **** .Yesterday I took my vehicle back to them to check again what is wrong due to it shaking uncontrollably when picking up speed, they asked me to leave the vehicle for them to diagnose. When I returned at 16:30 only to find the vehicle stripped without my consent, can you imagine my surprise!!! I have kids to collect at aftercare. Riaan arrogantly told me he did not know how I will collect my kids as he didn't know the vehicle will be stripped as well. He further confirmed that the oil was never changed nor was the service done he will only order the oil and do the service today( 4 months later). they did not even care how I will get to work the next day not to talk about dropping my kids at the day care.

I was told I need to pay R1300 and I don't understand why should I pay as this problems were raised from day one and I took delivery on the 17 of December 2022 and took the vehicle back on the 19 of December 2022 and was advise that the service people were closed for December 2022 holiday I would be booked in Jan 2023 and it was never done.

Can my vehicle be fixed or just cancel the deal as I pay monthly and I am not finding joy I understand it is a second hand car even we buy cars sells second hands with Dekra report showing everything on a car, you cannot pin a faulty ****ty car on me and say you do not know how I was driving yet cannot prove that the vehicle had no issue, why were my concerns not attended to from December 2022, I have call recordings where I have been calling also I am willing to provide my trip log as I drive from home to the office and back and car is always parked on weekends.

I want this sorted immediately and I will be approaching the Ombudsman