VV
VERONIQUE V

1 reviews | Active since Oct 2012

24 Mar 2016, 02:06

Incomplete and disguisting Service

1. Booked my car in for a service, they couldn't get a hold of me, do you think they will leave a message for me to let me know I must phone them back? No. Two days later I phoned to ask whats happening, no one phones me back. Thought my car might be ready because no one is phoning me back just to find out, they need to replace stuff and they need my confirmation. Which I did sign for then. <br> 2. Do you think that after having my car there for 5 working days that they will fix what I asked for when I booked in my car? No<br> 3. Fetched my car eventually \apparantly\" my car was fixed. I paid for everything and I wait patiently for my car outside for 28 minutes, with no communication at all telling me why I am waiting outside like an idiot for so long. <br> 4. Got the car and checked if they have fixed my door like I asked them to the day the car was taken in. To no surprise, no it was not done. Where they said, no they will order me a new one and contact me within a week. IT IS 2 MONTHS LATER!!!! Did anyone contact me? once again the answer is NO. So please be assured I will never by another vehicle from Ford and believe me no recommendations will ever be made to your brand or branch. "

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