I REGRET BEING YOUR CLIENT

I'm appalled by the service and attitude I got from the service manager from Ford Midrand. In Nov I took in my vehicle for service only to find nothing useful was done my car was in for a full annual service , today I'm sitting with a car that needs to be replaced with plugs oil and oil filter and petrol pump which could cause further damages to my car , to my surprise the service manager tells me its something they do in 3 years or after 60k it is the second service I did with them and none of that was taken into consideration to be checked . The attitude and no sense of remorse to be told I could have damaged the car its not their matter is totally discussing yet when it comes to claim pay out they are very quick it couldn't have cost over a R1k to replace oil on a car that required FULL ANNUAL SERVICE . I regret being your client