1 reviews | Active since Jan 2020
Horrible Experience - Motus Ford Cape Town
Shocking experience with Motus Ford Cape Town. I purchased a car from them in January 2018. It was agreed that the car would be delivered to me in Johannesburg via truck instead a stranger arrives at my work having driven my car from Cape Town. My brand new car was delivered to me with an extra 1400 km on the clock without my consent. Absolutely ridiculous. Furthermore, upon trying to take my car in for its final annual service on its first service plan I was told that the car was no longer covered by the service plan. To my disgust, I was told that the service plan from the dealership had actually begun 3 months before I actually bought the car. Of course, this wasn't disclosed to me at all by the salesman at the time. In fact, I was told my first annual service would be January 2019.
