********** CUSTOMER SERVICE FROM FORD CUSTOMER SERVICE

I just took my Ford Ranger Wildtrak for a Service and explained to them that I am experiencing a problem with my Touchscreen Entertainment Center. They later phoned me back, informing me that they need to replace the Unit under Warranty.

They then phoned me back again stating that my warranty is invalidated because i had fitted LED Spotlights and this could have damaged the Unit and I am no longer covered.

On their advice, I contacted Ford Customer Service. I duly informed them of my situation, stating that I had these Spotlights fitted at a Specialist Aftermarket Fitment Center.

I also noted and informed them that at least every 3rd 4X4, Bakkie has an Aftermarket Fitment.

They cordially informed me by Email today that they cannot do anything as I had violated the written Agreement when buying the Vehicle.

Are you seriously telling me that Spotlights fitted with Fuses and Relays had damaged my RADIO.

This is the most pathetic response I have ever received. I have owned multiple Brand Vehicles, and this is the FIRST time ever that I have been treated like this.