1 reviews | Active since Jun 2024
Ford woodmead
I bought a ford EcoSport Trend 2021 model, it was on 30 000 km,
I took it for service at 45 000km, I drove only 1000 km , and flagged on the screen that I have to take it to service, and the car was loosing power , it couldn't accelerate anymore,
I returned the car to service , they diagnose the car only to find out that the injectors, coil pack and spark plugs needs to be replaced.
Mind you, My car is still under both warranty and maintaince plan, they took petrol sample to lab , the results came after 7 days , they detected that fuel on my vehicle was contaminated, as results they wont approve my warranty ... I'll be liable to replace those parts ,
My question , is how in the world could possible pour a contaminated fuel on my car which I love with all my heart intentionally, how would I know that the fuel pouring is contaminated from various filling stations?,
I tried to take the matter with Ford SA , we couldn't reach a common ground.
They've kept my car for the whole week they couldn't even offer me a coutersy Car ,
I requested for assistance to take this matter further , The car is still new
My car is still under warranty , the dealership should fix my car.
I have lost my job currently, I cannot afford ,
The dealerships responsible for this matter is Ford woodmead,
Service managers details are as follows:
Name : Jacq Contact number : +***8
For more information you can reach me on : ***
Ford SA they're very greedy, they're only focusing on making profit while compromising the customers.
Don't say I didn't warn you guys about buying ford EcoSport.
Ford SA they're very greedy, they're only focusing on making profit while compromising the customers.
Don't say I didn't warn you guys about buying ford EcoSport.
