Ford using 3rd parties to sell

I would like Ford SA to contact me and explain to me why they allow 3rd parties to sell their new vehicles. I contacted a Ford Salesman who conveniently did not inform me that he is not with Ford anymore until I picked it up. I was then informed that he is now an agent and can still sell Fords and everything would be exactly the same.

The experience was horrific! The handover was the worst I ever had. I received the Ford New Gen Wildtrak V6 dirty, stickers on the window and directly from the company who installed the canopy and all the salesman said was "it was not me. More than a week later and I am still waiting for my spare key! Still waiting for Ford to come do a proper handover as the salesman did not even know how to set up Ford Pass.

For a loyal customer with 7 Fords in my fleet, I will seriously reconsider my next engagement with Ford.