ford Tygervalley pathetic

absolutely disgusted with the pathetic service of Ford Barloworld Tygervalley

Took my Ford Everest to ford with a starting problem (takes long to start) my vehicle was there for 8 days just to replace the plugs, as they said that was the problem, again after looking for the fault for 8 days

after they phoned me to collect the vehicle i got there and the vehicle still struggled to start, i spoke to the service adviser and the workshop manager saying that they can see the vehicle is struggling to start, they agreed with me that the vehicle is not fixed, i then asked what do i do now, or what is the way forward, they simply said "we dont know"

while the vehicle was there i struggled getting any feedback from them on what was going on they would not give me any feedback for days.

after i collected the vehicle i had 2 people from ford head office contact me to find out if i am happy, i told them the story and no one got back to me. still waiting