Ford South Africa speak up please

I was so excited when I upgraded my wild track to the 2019 2l bi turbo model last year October but my excitement was soon replaced with anguish. The car had to be towed more than 5 times in a space of 1 month for a technical malfunction. And this morning again the car just cut as I was driving and won’t start. This is not the experience of a new car I was expecting. I can’t even take a long distance drive now because I’m scared this thing will just stop in the middle of nowhere and I will be stuck. I’ve tried communicating through your website customer complain but my messages were not answered. Please help me, I’m stuck with a very expensive car which just refuses to work properly. This is not fair to me as a customer who is paying for this car. Ford has been completely silent in all this although I have tried to communicate with them a few times!!! I can’t really be paying for a car that doesn’t work, and I’m paying a heck of a lot of money for this car