Ford Service the worst, they only care when you buy a car after that they don't care.

By far this is the worst service that I have ever received in my life from Motus Ford Kempton park. I took my car for service there on the 1st of February 2024 they never kept me up to date on the progress of the car. My car slept at the dealership and the following day still no update until I called them. After calling they told me to come pick up the car, when I get there they tell me the work is not completed as there is a sensor that needs to be replaced and they don't have it. Even now the sensor is not replaced and nothing is said or communicated. The service there is so bad I cant even explain it. The service consultant and floor supervisor were ***********, they helped me with nothing.