Ford Service SUX

I own a 2014 Ford Ranger 2.2, love my bakkie, the drive and experience it gives me...

But not happy with the Service or actually cost of service one of the branches have given me.

On 09/01/2020 I had my first service done at ECM(East Cape Motors) in East London, as I HAVE to have it done at a Ford branch due to an extended warranty I took out on the bakkie once the original warranty expired.

Anyway the previous two services(claimed from service plan): 75k cost R1610, of which R859 was labour, done on 08/01/2019 60k cost R2370, of which R930 was labour, done on 11/12/2017

Then the latest service(for my own account) at 90k cost me R4700!!! Of which R2220 was labour for only 1,5 hours of wor****

When querying this ridiculous cost of labour the only response I could get was: "That's just the way it is!!!"

Why did labour costs almost TRIPLE in the matter of a year? Is it the companies policy to rip-off Individuals? I would love a good explanation, other than "That's just the way it is!!!"

Used to be a big fan of Ford, both vehicles I own are Fords, but after this experience, I am seriously doubting my loyalty to Ford as they seem to have no loyalty to me as a client.