Ford SA please respond urgently

<p>Bought new Ecosport Oct 2014 at Fury Ford, Amanzimtoti. During Oct 2016 the cars engine seized, they replaced the engine. I requested an extension on the warranty because the vehicle seized after 46 000km which we are losing now. The original warranty was for 120 000km and the engine has been replaced, The new engine will need to have an extra 46000km added to the old warranty, or a new warranty starting at the starting km's of the new engine. <br />Receiving back the vehicle, we noticed a knocking sound coming from the left side of the vehicle, took it back to Fury Ford who informed me that it is the stabilising arms and they have to replace it, On holiday in Cape Town and back we noticed the same knocking sound coming from the left front of the vehicle. In Upington I took the vehicle to the local Ford dealer who inspected the car and found that it was the bonnet of the vehicle which were incorrectly replaced. Upon arrival back in KZN I enquired from Fury Ford regarding the warranty extension they told me they are still waiting for Ford SA to make a decision regarding this matter.<br />The Dealer Principle of Fury Ford Amanzimtoti as well as his personnel were very rude, after a lively discussion the DP assured me that we will get an extension on the warranty and he will put it on his personal letterhead and put his dealership on the line for that. <br />Up to now I left him numerous messages and asked him to call me back but he doesn't do it. This is pathetic client service from Ford.</p>