FORD S.A. FAILING ITS CLIENTS

My friend just bought a brand new Ford Ranger just a month ago. Somehow the car got damaged on the clutch within that month and I advised him to take back to ford so it can be attended to because it is still new. So the dealer assessed the car sent the pictures to Ford SA for a decision of which Ford SA concluded that it was reckless driving without even visually inspecting the car (THE DECISION WAS MADE BY ASSESSING PICTURES). My friend had to pay R 14, 000.00 in order for his brand new car to be fixed because according to a report from “FORD SA” the damage was because of his “reckless driving”.

He tried to return the car to Ford Dealer in Fourways/Sandton (Fury Ford) but he was told that he will be penalized for the interest (they refused to settle the car on return). We tried to apply the consumer act but no interest was shown by the dealer. My friend had to take the car with him as he could not afford paying for the car that he does not have. Only if we had a lawyer to help.......

Be careful of what you buy!!