Ford RSA

On the 10th of August was in a motor vehicle accident with my Ford Ranger , It was a very big impact sustained by my Ford Ranger where the airbags failed to deploy resulting in myself hitting the steering wheel quite hard , on the 11th of August I contacted Ford complaints and to this day they have not even bothered to make any sort of contact with me I have even provided them with insurance details and where the vehicle can be viewed nothing ZERO response