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Alex M

1 reviews | Active since Oct 2015

13 Aug 2026, 09:07

Ford Ranger build quality concerns.

This letter serves to inform potential buyers of the Ford Ranger about my experience with the vehicle I currently own. My vehicle is a 2023 2.0 XLT 4x4, purchased from Action Ford Krugersdorp. Unfortunately, I have experienced several build quality issues, both inside and outside the vehicle, which are listed below:Transmission tunnel cover: Vibrates loudly while driving.Rear brakes: Squeak constantly.Rear seat: Squeaks while driving.Front doors: The electric window panels fit loosely in the door cards.Armrest cubbyhole lid: The latch is weak, causing the lid to open constantly while driving.Bonnet: The panel gaps are poorly aligned.These issues are highly inconvenient and frustrating. What bothers me most are the squeaking brakes and the self-opening armrest lid.I have raised these concerns multiple times during my regular service intervals, but I have never received a satisfactory repair. During my last service, I was told that "anti-squeak spray" was app**** to the rear brakes to mitigate the noise. I was also shocked to learn that Ford considers the weak armrest latch to be my fault, meaning it is not covered under warranty.After lodging an official complaint with Ford South Africa Client Care, they reiterated that anti-squeak was used on the brakes and that the armrest lid replacement would be for my own account. At this rate, I suppose they will soon suggest "anti-vibrate spray" for the transmission tunnel and "panel alignment spray" for the bonnet gaps.If you are thinking of buying a Ford Ranger, I highly recommend inspecting the vehicle thoroughly and doing a rigorous test drive of the exact unit you plan to buy to avoid disappointment. In my opinion, these are fundamental build quality issues with the new-generation models.

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