Ford Pinetown

I had purchased a vehicle from Ford Pinetown and within 6 months I got stuck with the vehicle. Upon calling the ford help desk as the vehicle is under warranty they had sent AA to assist me only to find out that the battery was completely dead.I purchased a new battery from AA and had contacted the salesmen the next day and submitted the test report and receipt for the new battery. He had assured me that they will reimburse me for the battery. Its almost 2 months and I'm still waiting for my money.Everytime I call the salesmen he says it's been processed.I dont know which bank they processing it from but it definitely doesn't take 2 months. Sadly this is the 1st time I've purchased a Ford and I wont recommend it to anyone as there after sale services are pathetic.