1 reviews | Active since Feb 2017
Ford Mustang GT Quality Issues
I bought a new Mustang GT on 20 July 2018. The following weekend, I tried to use the aircon and found that it was not working. I took the car in to Eagle Ford on 30 July and was subsequently informed that: - The entire airconditioning system has to be replaced - The parts to do this work would only arrive on 29 August.
So now I have to drive around in what is a fairly expensive car, that I've only had for 2 weeks, with no airconditioning. I've even had to cancel a planned drive down to KZN because of this. This situation is frustrating and very, very annoying.
This is Ford's flagship model in SA: - Why would they not test these vehicles more thoroughly? - Why do I have to wait an entire month for the parts to arrive (probably longer to get the repair done, as I've had no indication as to when that will happen) - I'm really concerned about the quality of this car if the entire airconditioning system needs to be replaced with under 300km of mileage on the car.
Selling defective cars is one thing, but not being able to repair them when things go wrong is quite another.
