Ford Kuga problems

Hi. I have a huge problem that I am hoping you people at Ford South Africa can sort out for me. We bought a New Ford Kuga a while ago and we have had our fair share of problems. Currently the vehicle is at Imperial Ford Kempton Park. It has been there for 9 weeks now and their technical team has replaced a whole array of parts and still cannot tell me what is wrong with the vehicle. I honestly am very disappointed with your product. I would like to return the vehicle to you and receive a full refund for the monies that I have paid or I need the vehicle replaced. I cannot believe that it takes qualified technical personnel 9 weeks to figure out what the problem on a vehicle is. Apparently they have requested a new engine wich has been denied by Ford South Africa.

In all honesty I bought a new vehicle and do not want a vehicle that has had this many problems and it has only 40000km on the clock, as I would not trust it at all especially because it is my wife's car.

I have 6 Ford vehicles in business and have not had any of these issues before. I will definitely not replace them with Ford again if this is the kind of service that we receive.

Please let me know

Please contact me urgently on ********** 534