1 reviews | Active since May 2018
FORD - FIRST ON THE ******* DUMP - AFTER SALES SERVICE ABSOLUTELY PUTRID!!
I have never in my life experience such bad service. My vehicle had to have the engine replaced last year by Eagle Ford, since the installation of the new engine, the vehicle intermittently does not start, the turbo does not work and uses a lot of petrol. The vehicle has been to Paul Maher on Beyer's Naude twice since December and last week I ended up getting stuck with the vehicle twice. Paul Maher have now had a vehicle almost a week (but you are not allowed to count week-ends apparently), I have a job to do and clients to see and yet there are excuses about a loan car. I have tweeted about this with no response, the only person who responded was Vinny from Eagle Ford who assisted me with speaking to the service manager at Paul Maher which I have now done. I have over the last week had to rely on lifts from friends etc to get around and I have explained this several times and yet there is always the no. This is by far the worst vehicle I have ever purchased, the after sales service is absolutely pathetic. I have even reported this to Ford South Africa with little to no response.
