Ford Figo Recall

<p>After 2 attempts to book my vehicle in at Barloworld N1 City, I eventually reached Charlie Both who assisted me to book my vehicle in for the assessment. However upon enquiring about a shuttle service to work in the morning and and from work in the afernoon, I was told that there is only a morning service - ***??? what kind of service is that?</p> <p>I escalated my unhappiness to FSA Admin Ford on Friday the 7th July and I am still waiting to hear from them. I am every sorry that I purchased a sub standard vehicle in 2012 only now to be inconvenienced by having to take my vehicle in for an assessment - oh and by the way, the onus is upon the owner to ensure that this is done as Ford takes no responsibility after notification should something happen to the car.</p> <p>Really!!!! My lawyer is going to have a field day with Ford should that day arrive.</p> <p> </p> <p>Is customer service really that low in the list in South Africa? Ford - a big corporate company like yourselves should be ashamed of the lack of service provided to your loyal customers - well all I can say is I was a loyal Ford customer and truly believed in the brand but not any more.</p> <p> </p> <p> </p>