Ford expects customers to pay for their mistakes

<p>I own a ford focus st. I love the car, but due to Ford's customer service or lack of it, i will never recommend owning a ford. A ford employee null and voided my warranty after some investigation by myself, I found out the warranty still app****, I made payments on some repairs before i found this out, now after contacting ford numerous times, they are having internal discussion on who is liable. As a customer I dont really care who gets the blame at Ford. I care abt getting my money back. It seems that only when a LIFE IS LOST FORD, does some sort of damage control. I advise all customers of ford if you have similar issues lay a complaint to NCA. and the ombudsman then maybe after sales are lost will ford show some sort of LIFE</p>