EJ
Evelyn J

1 reviews | Active since Oct 2024

16 Oct 2024, 13:42

Ford Ecosport .....problems from day 1

I purchased my 2019 Ford Ecosport 3 years ago and the vehicle had approx 23000 km on the clock. I took it for the next service and advised Ford Fourways that i was experiencing issues with the gears as the gears were not selecting - it would get jammed. I have taken the vehicle back to Ford Fourways appro 10 times since then and i have been told that nothing was wrong with the vehicle. Then i was told that it could be gravel, which was dusted off, then a bracket was broken, which they replaced, then it was the cables were too long, so they had to tie it up. I was advised that this was common problem with the Ford Ecosport. The vehicle would run fine for a few months and then start again. I was advised by Ford Fourways that if the problem happens again, i must call them immediately and they would get someone out to me as they could not find the actual fault as all looked fine with the gears. The problem started 2 days ago and yesterday whilst on my way home, in the dark and in the rain, the gears started to get stuck again. I took the vehicle back to Ford Fourways this morning and just received a call from them stating that the clutch is damaged. I am unable to understand how after almost 2 years, they now find out that the clutch needs to be replaced and R16500. The vehicle is now out of warranty as well. I am highly frustrated as this seems to be an endless problem with this vehicle. I had 3 VW vehicles and never have i ever had continuous problems with the vehicles like i am having with this Ford.

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