FORD ECOSPORT PROBLEMS, CUSTOMER SERVICE AND STUPIDITY

I can't believe I'm saying this, as I used to work for them, and my late husband worked there for 35 years before his sudden passing last year!!!! But Ford is busy going down the drain. After my husband passed I was blessed that he had enough life insurance for me to afford to by a car directly fom HO. I bought a Ford Ecosport, now after a year in the last two weeks my car has twice not wanted to start, the AA towed it in two Fridays ago to Silver Lakes. I collected it on the Tuesday (the day the sub station blew up). They said there is nothing wrong with it, I do not believe them, they are hiding something from me, I am sure!!!!! As I have many witnesses that also tried to start it with no luc****! Then yesterday same thing happened, the AA came and took it away. I phoned Silver Lakes this morning and they saif that the car never arrived there!!! So I phoned the AA and they tols me that they too it to Silverton, not Silverlakes (idiots), their poicy is to take it to the nearest Dealership, and Silverton is far from me!!!! I was told by Silver lakes yesterday that if the vehicle neds to stay they woud not have a courtesy vehicle for me. The is unacceptable, because it keeps letting me down every teo weeks, I spoke to Silverton and they said they are extremely busy, but wil try to look at it today and get back to me, we will see, I am extremely unhappy as I had a lot of plans yesterday, and spent almost R 100 on Uber (I never wanted to use them, I was allways scard, but had no choice, I had to get to my interview and back!!). My daughter took off work to go to the dentist with me, I had to cancel!!!!. I am now waiting to see what Silverton says.

I have also probably spent nearlly R 200 on cell phone bills.

I want to be compensated for these unexpected expences!!!!!!

NOT AT ALL HAPPY, so much that I want to trade this piece of **** in!!!!