Ford Ecosport

What has happened to customer service? DESIGN , HISTORY AND EVOLUTION First remark: The cost will be... 1. computer cut vehicle functions that required vehicle to be towed in (response: that happens) 2. door lock malfunctions (response: we are aware of the problem, but its for your account) I am extremely disappointed in the marketing and customer care, these problems are known and can be seen on tons of youtube video's and more important to Ford sales staff is "The cost will be...)