Ford disappoints again!

<p>We recently (Feb 2016) purchased a new Ford Focus and 6 month after purchase the car seem to leak water at the feet on the driver’s side. This caused the vehicle to not shut down and kept on idling while the key was removed from the ignition. The car was taken to Ford and was fixed the following day. The issue with regards to the driver side being wet still remained and we returned the vehicle to Ford 3 times, the car has been with them for more than 3 weeks and we have not once received feedback with regards to the progress on the vehicle or if they are actually fixing it. We requested them to refund us as we no longer want to drive a Ford ever again due to the bad service. Ford SA referred us to the dealership where we purchased the vehicle (Ford Kempton Park) and it seems that they are also not able to assist with regards to refunding us on the vehicle. If Ford SA is unwilling to assist how can you expect support for dealership. Worst service ever.</p> <p> </p>