Ford Barloworld N1 City - Ford Ecosport

I purchased a Ford Ecosport from Barloworld Ford N1 City in 2015. Since the vehicle has reached 80000km (despite a full service record) one problem after the other has come forward. The car suddenly does not want to go in 1st gear at times, and then the engine light has come on several times as well. The car has now been in 3 times to have this seen to, and still the problem has not been sorted out. I received my car back yesterday and as I left the dealership, the car would again not go in 1st gear, despite me being told that it has been sorted.

I have left four messages already this morning and the Service Agent, Brendan is just not returning my call. The receptionist just keeps on telling me that they, or the Dealership Principal, or Service Manager Garth Beck, are not available. The car is still under warrantee as well.

Can Ford Head Office please intervene as this situation just cannot continue. I dont have the time or energy to try and sort this out any longer.