FORD BALLITO AND FMCSA

This is the WORST COMPANY TO RESOLVE A SERIOUS COMPLAINT!!!!! THE CUSTOMER CARE DEP DOES NOT EVENT RESPOND TO MY EMAILS!!!!! i HAVE A VEHICLE THAT HAS BEEN STANDING AT A DEALER FOR MORE THAN 5 WEEKS, WITH NO REPAIRS DONE DONE DUE TO INCOMPETANCE AND TRYING TO CHARGE FOR PARTS THAT ARE NOT FAULTY!!!!!!!!! AND THAT GOES FOR FORD BALLITO AS WELL!!!!!