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Precious M

1 reviews | Active since Oct 2019

28 Oct 2019, 15:41

FORD BAD SERVICE

I took my car for service 2 weeks back, it was okay for the 1st 3 days when it came back and then it decided to stop starting, whenever i start the vehicle in the mornings it gives an error message "Immoboliser malfunction.Service Needed!"

So I called back my service consultant Andre (Ford Fourways) and to my surprise, he told me to call the AA people to tow my car to the nearest dealership.

I decided not to call them, when i opened my bonnet I found out that my battery had been tampered with. Saturday 26 October 2019, my car had the same problem again. So the only way I get my car to move is if I am jump started every morning.

I called AA this morning (28/10/2019) and I was told that they cannot pick up my Warranty on the system, so it means that they can't help me, i then called Andre again and he told me that I shoould get my car to the nearest dealership.

So tell me something, how do I get an immovable car to the nearest dealership? The same Andre gave me a document stating that my Warranty will expire February 2020.

This is totally bad service from FORD!

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