FORD- AWESOME CARS, BUT NO CUSTOMER SERVIC

My car went in for a new key system after being hijacked. Job was quoted as supposed to take 3 hours. Six weeks later, I am finally getting my car back after contacting head office, reporters and insurance companies and onbodsman for help.<br> My car is 6 months old<br> Riaan (Workshop Manager) has not phoned me once in 6 weeks<br> Earl (Dealer Principle) claimed he couldn't help me, and referred me to customer services.<br> They refused to find me a courtesy car, even though the fault was on their side. they couldn't code my key.<br> <br> Finally Head Office is helping me sort this out.<br> I will NEVER USE CASSEYS FORD BENONI AGAIN !!!!<br>