ford Andoid Auto Wireless does not work

RE: SA CRC CASE Ford: ***, Wireless Connection Concern Failure

As I read this correspondence, and WAIT…. I am amazed how ford jumps from an inherent fault with their vehicle to their legal experts for advice on a response to fixing their problem. I’m thinking “cougar mentality” and obvious legal experience, The somewhat reluctant purchase of ACTUALLY, in my experience, a great vehicle is quickly turning into a dismal disappointing experience, which I also ACTUALLY expected !!

From: Loots, Nadine Sent: Friday, 02 May 2025 9:42 AM To: Richard Hart Subject: SA CRC CASE Ford: ***, Wireless Connection Concern Sensitivity: Confidential

Good day Mr. Hart,

I trust that you are well.

Kindly be advised that we have sent the written correspondence to our legal team for vetting.

Once we receive the final draft, we will forward it to you.

Kindly note that we will follow up again next Tuesday.

Thank you.

Kind Regards,

Nadine Loots Customer Experience Specialist Tel: ***Ext: 5801 Customer Resolution Centre Simon Vermooten Road. Pretoria, South Africa