False advertising
I bought a FORD ECOSPORT 1.0 ECOBOOST TREND AT (Moondust Silver colour) from ECMEL and took delivery of the vehicle 18/07/2020 and after receiving the vehicle I discovered that there is no Auto cruze control in the vehicle as advertised. I even changed my mind not to take the FORD ECOSPORT 1.5TiVCT Ambiente AT (Blue Lightning colour) because it does not come with auto cruz as stated in the brochure. I am very unhappy with the branch in east London because they want to make it my problem.I do have a mail trail that will show all that was send to me including the brochure stating that the cruz control comes standard in the vehicle a FORD ECOSPORT 1.0 ECOBOOST TREND AT (Moondust Silver colour). I did complain to Ford but they were not interested in taking my complaint and referred me back to the branch that did not want to assist in the first place. I am very disappointed with the service that I received an spending so much money and when they just shrug you off once they have your money is very disappointing.
