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Bernadette D
1 reviews | Active since Feb 2020
14 Mar 2022, 08:37
Extremely disappointed in Ford Paarl's service.
Where is your customer service? None existent from our recent experience.
We sent our Everest in for a service and have a list of issues.
Till today we still haven't received an SMS, email or phone call to hear about our experience.
Appalling compared to the service Toyota offers.
Should you wish to try to rectify the damage already created by your Paarl Branch, you are welcome to call my husband, Michael Dobie on ***.
From a very dissatisfied customer! Bernadette Dobie
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Bernadette D's updateReviewer Update
16 Mar 2022, 13:40....AND STILL WE HAVEN'T RECEIVED A CALL FROM FORD'S CUSTOMER CARE DEPARTMENT. YOUR SERVICE JUST GETS WORSE AND WORSE!
I'M NOT SPENDING MY TIME SOURCING DETAILS FOR YOU TO COMPLETE YOUR AUTOMATED RESPONSE FORM RECEIVED FROM EMAIL. THE LEAST YOU CAN DO IS PICK UP A PHONE AND CALL MY HUSBAND TO HEAR WHAT THE ISSUES ARE! YOUR SERVICE DEPARTMENT IS AS SHOCKING AS YOUR WORKSHOPS RESPONSE.
I'M NOT SPENDING MY TIME SOURCING DETAILS FOR YOU TO COMPLETE YOUR AUTOMATED RESPONSE FORM RECEIVED FROM EMAIL. THE LEAST YOU CAN DO IS PICK UP A PHONE AND CALL MY HUSBAND TO HEAR WHAT THE ISSUES ARE! YOUR SERVICE DEPARTMENT IS AS SHOCKING AS YOUR WORKSHOPS RESPONSE.
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Bernadette D's update16 Mar 2022, 13:40
Reviewer Update
....AND STILL WE HAVEN'T RECEIVED A CALL FROM FORD'S CUSTOMER CARE DEPARTMENT. YOUR SERVICE JUST GETS WORSE AND WORSE!
I'M NOT SPENDING MY TIME SOURCING DETAILS FOR YOU TO COMPLETE YOUR AUTOMATED RESPONSE FORM RECEIVED FROM EMAIL. THE LEAST YOU CAN DO IS PICK UP A PHONE AND CALL MY HUSBAND TO HEAR WHAT THE ISSUES ARE! YOUR SERVICE DEPARTMENT IS AS SHOCKING AS YOUR WORKSHOPS RESPONSE.
I'M NOT SPENDING MY TIME SOURCING DETAILS FOR YOU TO COMPLETE YOUR AUTOMATED RESPONSE FORM RECEIVED FROM EMAIL. THE LEAST YOU CAN DO IS PICK UP A PHONE AND CALL MY HUSBAND TO HEAR WHAT THE ISSUES ARE! YOUR SERVICE DEPARTMENT IS AS SHOCKING AS YOUR WORKSHOPS RESPONSE.