Disgustingly Indifferent Customer & Technical Service

Ford Motor Company SA - you really need to investigate Action Ford Roodepoort's customer and technical services...they are bringing the Ford brand into great disrepute. As I write today, I have even taken up my case with MIOSA, which isn't really helping much also, I had a 2nd breakdown last evening and my Fiesta towed there since it's first service with the dealership last year and took it back in September for clutch failure which has been occurring every 2nd week since then. Today Rene told me there was a part failure on my car and they are working on it and don't know how long it will take. They don't have a courtesy car for me, I lost a day's work, still won't have a car until I don't know when, Jaques just says they don't have a courtesy and will report the faulty part to Ford, no explanation how long this will take, I must just stay at home while I wait for more non clarity and worst indifferent service. How many clients here on Hellopeter have complained, without even a single business comment...WOW! So much for a declaration of customer satisfaction from the Head of Sales in October 2020 in Pretoria.