DISGRUNTLED CUSTOMER

More than three weeks ago and I had an incident of being in Midrand and perpertrators took my handbag which had all my important documents including my car keys. Well as unfortunate as it may be, the trauma and the inconvenience continues to haunt me. When I approached Ford Midrand I was advised due the make and model of my car I had to replace all the locks in my car and a new car keys. The necessary invoice had to amended a few times for insurance purposes so the correct invoice was eventually received by my insurer and paid accordingly. My car went into the dealer on the 18/11/2015 and to date I still don't have my car back. They keep making all types of excuses and this cannot continue, it needs to stop today. I AM TIRED AND WANT MY CAR BACK TODAY!!!!!