*"Disappointing Experience with Ford Ecosport and Customer Service"*

*"Disappointing Experience with Ford Ecosport and Customer Service"*

Hello Peter,

I'm writing to express my disappointment and frustration with my 2019 Ford Ecosport and the lack of support from Ford's customer service. Despite having only 81,000 km on it, my car has been plagued by issues, including a diagnostic warning light, loss of power, and limp mode.

The problems started after a recent service at Eagle Ford on Corlett Drive, where I was charged R12,000 for repairs. Just one month later, the camshaft broke down, requiring extensive and costly repairs, including replacing the vacuum pump, oil belt, and cylinder head work. The total cost is now over R60,000, on top of the initial R12,000.

I've reached out to Ford's customer service, but unfortunately, I've not received any assistance or support. Given the car's low mileage and recent service, I expect more from Ford in terms of quality and reliability.

I'm extremely dissatisfied with the experience and would like to share my story to warn others. Unfortunately, my experience with Ford has been a costly and frustrating one.

Rating: 1/5 stars

Sincerely, Antonella