Deeply Disappointed – CMH Ford Menlyn Refuses to Assist Just 1 Month Out of Warranty

Deeply Disappointed – CMH Ford Menlyn Refuses to Assist Just 1 Month Out of Warranty

I’m writing this out of frustration with Ford South Africa and especially CMH Ford Menlyn.

I own a Ford EcoSport with just under 75,000 km. The vehicle is only one month out of warranty and already has two serious faults: - A cracked engine mounting - An oil leak from the timing chain cover

It’s driven by a 70-year-old lady, barely over 100 km/h, and has been bought and fully serviced at Ford Menlyn. Despite that, they refused any goodwill assistance.

These issues are not normal wear and tear and should not be happening at this mileage.

If this is how Ford supports its customers, I won’t be buying another—and I’ll strongly warn others against it.