CAR BROKE DOWN 2MONTHS AFTER I BOUGHT IT

Ford knows nothing about service delivery. I had a mechanical breakdown on the 29th of November 2015. This happened on a car that I bought on the 15th of November. I am not happy that they sold me a car that is not of quality considering the fact that it broke down within a month of buying it. I have been trying to get FORD to assist me on this and they are simply refusing to come to the party. I have sent several emails and made numerous phone calls, all I get is empty promises as to when I will get the car which I no longer want as I am scared that its going to give me more problems in future if it broke down a month after I bought it. I have emails that I have sent to FORD complaining about the poor service I have received to which I have received no acknowledgement, no apology or even an explanation with regards to the poor service. I have dealt with Eredine Coltman (Service Advisor) and her manager Dewald De lange. I then escalated the matter to the Ford Lazarus where I bought the car with the sales person, Francois Van der Merwe, Gerhard Visser ( Dealer Principal). None of them feel that I deserve to get a response from them.