Bad Service at Ford Kuilsriver

On Wednesday my Ford Eco-sport went in for service. Today, the car couldn't start at all. It took AA to arrive with the proper utensils and had to wait for another guy to come recharge the battery,. The car was giving all sort of service errors until the battery died. When the battery was charged I took the car back to Ford Kuilsriver.

I told them that whoever was working on my car on Wednesday made a BUBU as there was now an electrical fault , eating up the battery.

I sat there for more that an hour. I asked that I get a lift to work but was told that I must wait until a car comes. The lady still told me that they were doing me a favor to even help me (This after they messed up during service).

A guy was apparently checking the car and said there was a problem with some "MOTTO" and that the battery is now sorted.

Instead of getting to work at 7 I only arrived at 10h30.

This is not for Ford to call me and say sorry, as that will not help at all.

Please teach your employees proper customer service and your service guys to do proper due diligence on the cars before letting them go. Otherwise they are putting our lives on danger.