Bad service and oil leak

Good day

My 2018 Ranger got about 39000km on and started leaking oil.

Well firstly I contacted the dealership where the Ranger was purchased beginning last year and they told me they can help me with the oil leak as the bakkie is still under guarantee, but I requested that they must give me a courtesy car (this is a company bakkie and I need transport for my work) as this is a guarantee repair and why must I battle with transport as it is not my fault that the bakkie start leaking oil. They then told me that they cant help me with a courtesy car, now what kind of customer service is this that Ford does not care about there customers after the sale of vehicle. If this is the service that they give then I will definitely take our company's business to another manufacturer which will deliver on there customer service.

Now I also saw on Hellopeter that Ford does not respond to the complaints but I really hope hear from them to know for sure what I need to do in the future and where we need to take our business toe.