Bad Customer Service from Ford Service

I had booked my car for a service 4 weeks ago at Richie Ford in Richards Bay, they had to arder spares for the car and they ordered the parts an they were delivered an they called me to have it fxed, I delivered the card later they call me the parts delivered ar wrong so they could not fix it, I had to take the while they re-order the right parts, few days after calling to check if the parts have arrived, i was told they have arrived but Ford sitill delivered the wrong parts for the seconds time, I asked Richie Ford Richards Bay to deal with the matter, instead of dealing with Ford diretely they gave the Ford direct number they wanted me to call and log a complain with Ford. I called loged a call with Ford Pretoria and i was assisted by Pumla about the delivery of wrong parts, she ordered the parts, last week Thursday 27 I recieved a call from her that the parts will be delivered the folowing day Friday 28, I had inpression tha Richie Ford Richards Bay will call me to let me know the parts are delivered on Monday I should bring the car in, nothing happened. Come Monday I calll Riche Pretoria to follow up, guess what? ,.... the parts were delivered but still Ford Pretoria deliver the wrong parts for the third time. All they could say is apologies..... I regret to be a Ford client. I will never buy Ford vehicle ever in my life. With thsi kind of service. I will never. For the whole month I have been strugling to have my car serviced from Richie Ford Richards Bay.