Bad customer care and service too poor

Ford in Kokstad has disappointed us not once but many times. the service of our car proved to be worse than what we thought. We brought a new Ford Ranger single cab(2014) in 2014 from Ford Kokstad. In 2016 The car started having problems and we took it in to Ford Kokstad in January 2017 where it was assessed and a quote was done. we brought the car in to be repaired, few weeks later we were told the car was ready. we signed for the car and we left, but on the way home we heard funny noise coming from the car, when we got to check we found pipes not connected, some wires no clamped properly, windscreen had now had a crack, the air-con was not working, we took the car back and it was a hassle just for them to fix what we were complaining about, including the cracked windscreen. two months later the noise came back we took the car back but we were told nothing is wrong with the car, we noticed that the car now where it usually parks there is stains of oil or grease so when we checked under the car was black indicating something is leaking. we took the car back to Ford kokstad, and they promised to fix it, after a day we left our car there we found that the car has not been touched they promised to secure all pipes, do overall check of all wiring and clamps, check gearbox oil, replace rear main oil seal, check leak at top off rear SID, check leak at top off rear side drive shaft, replace loose sensor , when we got there not everything was done, when we complained about it that is where the manager became rude and resulted in him personally driving our car out of the workshop and parked it by the street telling us he has canceled the job card and we must take our car as they will not do anything to it now we must go some where alse. we left our car where he had parked it . the bottom line is we are not happy of how our car has been handled and the state that it is currently in due to negligence of Ford mechanics in kokstad and how the management handled the matter. after we posted about our service online, the manager calls us and says we must get an independent assessor to check the car, and if the fault is on their side they will fix it. the disappointment that we are currently in and the frustration of having to put our daily use of the car on hold and all the hassles that comes with now we must re pay for a job half done, yet we are customers this is the service that we get from Ford Kokstad.