BAD Client service support

<p>My car broke down in Brits. It was a Monday on a public holiday. The car was taken to Brits Ford. They did not have the part but say it was not on back order BUT they did wait till the Friday to get the part. Now they state that they don't have to give me a rental car which IS part of the Maintenance plan as it was not on back order BUT my car was with them for 4 days before they fixed it. Now they don't want to give me at least part of the rental back.</p> <p> </p> <p>worst is this is what stupid anwer they gave me: The wors it this is all corect AS I stay in Midrand where else should I have rented the car?????? and it was a Public holiday as well so all other AVIS was closed EXCEPT at OR Tambo, so honeslty what spupid reply is this?????</p> <p> </p> <p>Good day Jorika</p> <p> </p> <p>Please note of the below, request declined.</p> <p> </p> <p>Public Holiday was on the 17tt April 2016. </p> <p> </p> <p>Rental Agreement states that customer was in a rental from the 17th to the 21st and that vehicle was collected on the OR Tambo.</p>