Bad attitude and service all round

I I've brought my car twice for a service at Ford Barloworld Burma and have gotten the worst service both times. They are even worse than Ford Hatfield and I stopped going to them because of their bad service.

The first time when I brought it for a service, I told the lady booking it in that my radio controls on my steering wheel are faulty and thus need to be repaired. I also told then that my rear windows were winding themselves down. They didn't fix the control panel and claimed that they cleaned it out and should be working fine. I also asked for the to rotate my wheels. When i collected it the assured me that my wheels were rotated. Idrove out and the control panel still wasn't working. I came back for them to fix it and the lady told me that they have to take my radio for repairs even when I knew it wasn't my radio. So other man came and told her it wasn't the radio and they have to process a claim for the controls via warranty.

Today I tell them that my windows are still rolling down and themselves down. And asked for them to fix the compartment under the steering wheel on the left and I also asked for my wheels to be rotated.

While I was waiting for the car I get a call being asked where my lock nuts are. (Remember when I took the car in the first time they claimed they did rotate my wheels but on that day i wasn't asked anything about the whereabouts of my lock nuts)

The report that the lady gave me was that they realigned the compartment under my steering and was realigned but it wasn't as there was still a gap.

As I was driving out I noticed that there were two lights that were on. The I told them to fix it and the mechanic said it was fixed. I drove all of 20kms before I got a message saying the engine service now and one of the lights were on.

I chose to take in the car for the service o Saturday because I can't be without a car during the week.

I call Ford Burma back and told them that if it take more than 30min to repair then I need a courtesy car. The lady have me excuses that she doesn't have a courtesy car.

I can not be treated like this like ford is doing me a favour.

I always pay for the car and don't miss a payment so I don't see why they feel like o deserve this foul treatment.

I am highly disappointed by the bad service I have been to 5 ford, Bruma, Hatfield, Vereeniging, Malibongwe and the Glen.

One vereenigung are the only two that gave me exceptional service. All the other ones were pathetic.

Now my car has problems that didn't exist before I sent it in for the service. I doesn't have power any more. The turbo doesn't kick in at all.