Account for a vehicle under warranty

Hi<br> <br> I need some help please in regarding an account and poor service.<br> <br> I own a 2013 Ford Focus 2. TDCI Powershift Sedan and part of the factory warranty and service requirements is that the gearbox oil is to be changed on 60 000 km. I have this vehicle serviced in Hopefield and the oil change was done on 2015/04/13, afterwhich i proceeded on holiday. Reaching Upington i had several faults with the vehicles transmission. (Transmission Limited Function), 1.4 l of oil was added and a filter replaced all at a cost of R3211.38. Proceeded further on holiday and a week later the same fault occurred. I did not contact Upington Ford due to being long gone down the road. This fault reoccurred 9 times. Finally reaching Hopefield another 2 L of oil was added and i was refunded R1612.38. Now surely as all this is unacceptable. I contacted Ford customer care Reference number: *** on numerous ocasions and no suitable and acceptable responce. Firstly i want all my money back and secondly i need to know for cer*****y that there is no damage to the gearbox.<br> P.S. I did not even mention the Hotel bill for spending an extra day in Upington<br> All help will be appreciated.<br> Kind regards.<br> J. Annandale